FLAVIA consults Accenture on their drinks vending
Friday 30 January, 2009
We’re always delighted to hear from our customers and it was great to spend some time over Christmas with the Accenture team in their London office to do just that. We invited Accenture to give us some honest feedback in our FLAVIA survey. 136 people took part, giving us some valuable feedback.
Here’s what they said:
76% of those taking part enjoyed a FLAVIA drink at least once a day - more than half drinking several cups every day. In such a busy office, it is perhaps no surprise that our fresh, great tasting coffee is the most popular drink!
With our focus on supporting sustainable workplaces, we were delighted to hear that nearly 80% of those taking part in the survey felt that environmental issues (ethical brands/energy efficiency/ recycling) are important to them when selecting a drink. Knowing that FLAVIA’s Smooth Roast, Rich Roast and Columbia coffees now carry the Rainforest Alliance Certified™ seal of approval, the team can enjoy their coffee while knowing they are helping others.
In line with the festive spirit, we offered those taking part in the survey the chance to win one of three FLAVIA Fusion drink stations by entering a free prize draw. With 81% of survey participants saying the machines were easy to use, we’re sure the winners will be enjoying their hassle free, delicious hot drink of choice.